PRIVACY POLICY
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PRIVACY POLICY

 

Your privacy is very important to us. We have therefore developed the privacy policy that explains you how Berkiva Designs uses your personal data when you visit our website, interact with us and buy our products and services. This privacy policy is applicable as of 24/05/2018 and it immediately replaces and cancels the validity of all old versions of such policy.

 

With below policy we aim to clarify what data we collect from you as our customer, how we use it and protect it and who we share it with given our business set up and the legal obligations imposed by government bodies. We also share our data retention policy as well as your privacy legal rights

 

If you have any questions, or would like to exercise your privacy rights, please follow the instructions in this privacy policy. See how to contact us about privacy below.

 

The following outlines our privacy policy:

 

Collection of Your Personal Data

 

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

 

We receive various type of data about you which can be classified in the following categories: Personal Identity Data which includes  first and last name. If you interact with us via any social media channel, this may include your social media user name. Contact Data which includes billing address, delivery address, email address and telephone numbers. Transaction Data which includes details about payments from you and other details of products and services you have purchased from Berkiva Designs, Technical Data includes internet protocol (IP) address, your browser type, time zone And Tracking Data which includes information we or others collect about you from cookies.

 

We collect this information when we have direct contact with you such as you making enquires and requests sent to us, order a product or service from us or engage with us on social media. We may also receive personal data about you via third parties sources such as Etsy or Google Analytics.

 

Usage of Your Personal Data

 

We use your personal information(such as Personal Identity Data, Contact Data) when we need to perform our services directly assigned by you. This includes corresponding directly with you and sending you the purchased product or service. We do not aim to use your information in any target marketing tasks or events.

 

We would use your personal data in case of legal or regulatory obligation such as keeping records of our sales for tax compliance.

 

We also use your technical and tracking data (explained above) on our website to solely better the performance of our services to you.

 

 

Disclosure of Your Personal Data

 

We may disclose your personal data if we are required by law to do so or if you violate our Terms And Conditions

 

Payment information

 

We use third party payment processor PayPal to process payments made for products or services on our Word Press website. All online payments are conducted in accordance with Payment Card Industry (PCI) data security standards and your billing information is encrypted before being communicated to them. Your credit card details are communicated directly from your browser to these payment processors meaning we do not see your payment information. PayPal has taken appropriate measures to protect your personal data which you can read at their website.

 

 

Data retention

 

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Legally we are obliged to keep basic information for our customer for tax purposes for at least  four years after your last transaction with us.

 

Your Legal Rights

 

If you are in the European Union then GDPR applies to you and this means you have the following rights about your personal data:

  • The right to be informed and have access – we should inform you how we use your personal data (thus our privacy policy) and the right for a copy of the personal data we hold about you
  • The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
  • The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
  • The right to object – that’s a right for you to object to us processing your personal data
  • The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common simple format such as Word or Excel file
  • Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.

If you wish to exercise any of the above rights, please contact us as per below contact info. We aim to respond to all legitimate requests within 30 working days. However, if your request is more complex or you have a number of requests the handling time might be prolonged. You will be kept informed.

 

 

Data Security

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. The third parties who have access to your personal data will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

 

Third Party services

 

Third party providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Example of our providers but not limited to are international shipping companies, Woo commerce plug in, other wedding vendors websites, applications to access social media channels such as Facebook, Pinterest and Instagram. Clicking on links at our online website you may be redirected to other websites where some of your personal data can be collected by third party companies. When you leave our website we encourage you to read the privacy policy of the website you visit. We cannot be held responsible for their privacy policy.

 

Cookies

 

We use cookies from third Parties to launch berkivadesigns.com to you. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm your computer, consist only of text,cannot contain viruses and occupies virtually no space on your hard drive. We use cookies to keep track of our website visits and your browsing habits via Google Analytics. Google also uses cookie information along with more aggregated data to provide other services such as Google Trends and AdWords.

 

Changes to Privacy Policy

 

We reserve the right to change above stated privacy policy at any time. Please check this page periodically for changes. Amendments and clarifications will take place immediately upon posting on our website.

 

Contact Details

 

If you would like to correct, change or delete any personal data we have about you or you have any other question with regards to privacy policy you can reach us at:

 

Contact Person: Polly Steven

Email: hello@berkivadesigns.com

Postal address: Burg. Van H Hubarln 5, 1217LJ, Hilversum, The Netherlands

Last updated: May 2018